Microsoft 365 outage impacting Boltrics Support services

Microsoft reports continued recovery progress across affected regions, with significant improvements in Europe and North America. Some intermittent issues and email delivery delays may still occur as Microsoft works toward full resolution.

Boltrics Support services are now operational again. Customers can submit support tickets, receive confirmation emails, and communicate with our Support team by email. Follow-up and ticket closure notifications are also functioning again.

We will continue to monitor the situation as Microsoft completes its recovery efforts.

Thank you for your patience and understanding.

Microsoft has reported progress in restoring its affected services, with improvements in email processing and mailbox access in some regions. However, the outage is not yet fully resolved.

Impact on Boltrics Support remains unchanged.

Our Support team remains available by phone. We will continue to assist customers by phone and document these interactions in the corresponding support tickets.

We are closely monitoring Microsoft's recovery efforts and will provide further updates as the situation develops.

Due to the ongoing Microsoft 365 outage, some of our support services are currently affected.

Impact on our support services:

- Ticket creation: You can still submit support tickets, but confirmation emails are currently not being sent.

- Ticket communication: We are currently unable to send or register email interactions in support tickets. Where necessary, our Support team will contact you by phone and log these conversations in the ticket.

- Ticket updates and closure: Automated emails regarding ticket follow-ups and closures are currently not being sent.

Current status:

Microsoft is actively working to resolve the outage and has reported initial improvements. We are monitoring the situation and will resume normal support communication as soon as the affected services are restored.