Customs Message Flow Disruption (DMS, NCTS, EMCS)

We are pleased to inform you that the message flow for DMS, NCTS, and EMCS has been fully restored.

All previously failed messages have been successfully reprocessed, and the communication with customs is now functioning as expected.

The root cause of the issue has been identified, and we are taking proactive measures to prevent similar disruptions in the future.

We sincerely appreciate your patience and understanding throughout this incident. Should you encounter any further issues, please do not hesitate to reach out to our support team.

We have contacted customs, and after actions were performed on their end, the message flow for DMS, NCTS, and EMCS appears to be recovering.

Our team is in the process of restarting all failed messages to ensure they are processed successfully.

We will continue to monitor the situation and provide further updates as necessary.

Thank you for your patience and understanding.

We are currently experiencing issues with sending and receiving customs messages for various flows, including DMS, NCTS, and EMCS.

No changes have been made on our end, and we are actively attempting to contact customs authorities to identify the root cause of the disruption.

Current Status: Our team is investigating this matter as a priority, and we will provide further updates as soon as more information becomes available. We apologize for any inconvenience this may cause and appreciate your patience.