Investigating Business Central Connectivity Issues

Resolved
Updated

Microsoft will provide a preliminary post-incident report within two business days, followed by a final report five business days after the incident’s closure.

Once we receive these reports, we will share them on our status page.

Resolved

It appears that all environments have now fully recovered and services are operating normally again.

We will continue to monitor the situation to ensure stability.

Updated

We are seeing recovery for some customers, but it may take up to four hours before all environments are fully operational. Unfortunately, we are unable to make any changes on our side to speed up the recovery process.

Microsoft is actively working to restore all affected services as quickly as possible. We will continue to monitor the situation and share updates as they become available.

Recovering

We are seeing all services recovering, and our app platform is coming back online. It appears that Microsoft’s recent configuration changes are having a positive effect.

We’re continuing to monitor the situation closely. Sorry for the inconvenience caused, and thank you for your patience.

Updated

Update from Microsoft: We have initiated the deployment of our 'last known good' configuration. This is expected to be fully deployed in about 30 minutes from which point customers will start to see initial signs of recovery. Once this is completed, the next stage is to start to recover nodes while we route traffic through these healthy nodes.

Updated

We are still working on restoring our app platform. Some services are starting to recover, but full functionality has not yet been restored.

The issue is related to unreachable DNS endpoints from Microsoft, and we continue to monitor their progress closely. Updates will follow as soon as we have more information.

Identified

We are currently unable to recover our app platform, as the DNS endpoints from Microsoft remain unreachable. This issue is related to the ongoing Microsoft Front Door/DNS incident.

Our team continues to work on restoring full functionality and is monitoring Microsoft’s progress closely. We will provide further updates as soon as possible.

Updated

All environments appear to be operational again following the earlier Microsoft Front Door incident. However, our app platform/Web portal is still experiencing issues. Our team is actively working to restore full functionality.

If you are still experiencing any other issues, please create a support ticket so we can assist you further.

Recovering

All environments appear to be operational again following the earlier Microsoft Front Door incident. Connectivity to Microsoft services, including Dynamics 365 Business Central, has been restored.

If you are still experiencing any issues, please create a support ticket so we can assist you further.

We apologize for the inconvenience caused.

Updated

We are seeing environments starting to recover from the Microsoft Front Door issue. Some services, including Dynamics 365 Business Central, are becoming accessible again.

We continue to monitor the situation closely and will provide an update once full recovery is confirmed.

Updated

Microsoft Front Door issues are still ongoing. Services like Dynamics 365 Business Central may remain unavailable.

We’re in contact with Microsoft and waiting for their resolution. Updates will follow as soon as we have more information.

Updated

It has been confirmed that the issue is related to Microsoft Front Door. Microsoft has identified the problem and is currently implementing a fix, expected within the next few minutes.

We are in contact with Microsoft and are hopeful that this will resolve the ongoing connectivity issues. We will continue to monitor the situation and provide updates as needed.

Updated

It appears that multiple Microsoft services are currently experiencing a global outage. This includes services such as Dynamics 365 Business Central and other Microsoft platforms.

We are in contact with Microsoft and are awaiting their recovery of the affected services. We will continue to monitor the situation closely and provide updates as soon as new information becomes available.

Investigating

We are currently investigating connectivity issues affecting Microsoft Dynamics 365 Business Central. The issue appears to be related to Microsoft Front Door or DNS resolution problems, which are impacting multiple customers globally.

We are in contact with Microsoft to gather more information and will provide updates as soon as they become available.

Began at:

Affected components
  • Other
    • App platform