BC25 Web Client - An error has occurred

Investigating
Investigating

We have received multiple reports from several customers experiencing random crashes in the Web Client after updating to BC25. The error message displayed during these crashes is consistently: “An error has occurred.”

This issue has been escalated to Microsoft, who have confirmed that it is a known problem. A hotfix to address this issue is currently in progress and will be included in version 25.0.26806.

We are monitoring the situation closely and will provide updates regarding the release of the hotfix and any interim workarounds as they become available.

Began at:

Affected components
  • Environments
    • Microsoft Cloud