App Platform 503 and 504 'Service unavailable' errors

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

We are seeing signs of recovery, as the load has returned to normal. Customers should experience improved performance, but we will continue to monitor the situation closely.

We will share a Root Cause Analysis (RCA) once we receive it from Microsoft. Thank you for your patience.

Identified

Microsoft has identified an Out of Memory (OOM) issue in Azure Front Door (AFD) and is actively rolling out a hotfix. We are closely monitoring the situation and will provide further updates as we receive more information.

Identified

We are in contact with Microsoft Support. A dedicated engineering team has been assigned to investigate the problem. If you get a 'Service Unavailable' error, please retry the operation.

Identified

There are this morning often 504 and 503 'Service unavailable' errors. We are working on a fix, and we will keep you updated. Thanks for your patience

Began at:

Affected components
  • Other
    • App platform