Degraded performance and users are forced to refresh the page

Resolved
Resolved

The performance issues impacting Business Central users have been resolved. Users should no longer experience slowness or the need to frequently refresh pages.

A root cause analysis is underway to identify the underlying cause of this issue. This analysis will be attached to this record.

Recovering

All affected environments have recovered relatively quickly, and services are now operating normally. Our team is actively monitoring the situation to ensure stability.

We are also conducting a thorough investigation to determine the root cause and prevent future occurrences. A detailed final update will be provided as soon as possible.

Thank you for your patience and understanding.

Investigating

We are currently aware of an issue affecting some Business Central users who may be experiencing degraded performance, including the need to frequently refresh pages. We understand this can be disruptive and apologize for any inconvenience caused.

Our team is actively investigating the root cause of this issue with Microsoft to resolve it as quickly as possible.

While we work on a permanent solution, refreshing the page when prompted may provide temporary relief. Restarting your browser may also help in some cases.

We will provide an update as soon as we have more information.

Began at:

Affected components
  • Environments
    • Microsoft Cloud