DMS Message Processing Delays

Resolved
Resolved

We are pleased to inform you that the issue with DMS return messages has been resolved. The delays were caused by changes implemented by customs during their weekend maintenance. We have made the necessary adjustments in our system to align with these changes. You may resend your declarations when needed.

Thank you for your patience, and please feel free to reach out if you have any further questions.

Investigating

We are currently experiencing an outage with the receipt of DMS (Customs) messages. At this time, the exact cause of the issue has not yet been communicated by Customs authorities.

Please note that no changes have been implemented on our end. We are investigating whether this disruption is related to the recent maintenance performed by Customs over the past weekend.

We will keep you updated as soon as we have further information.

Thank you for your understanding and patience.

Began at:

Affected components
  • Integrations
    • Customs