Investigating issues with (old) web portal


We've now resolved the incident.

Root Cause Analysis: The disk space shortage was a result of our rapidly growing data storage, which exceeded the allocated capacity. As a result, it led to temporary disruptions and impacted the availability of our services. We apologize for any inconvenience this may have caused.

To mitigate the risk of similar issues occurring in the future, we will implement the following measures:

  • Expanded Disk Space: We have increased the disk space on our servers to accommodate the growing demand for storage

  • Performance Monitoring: We will enhanced our system monitoring capabilities to proactively identify disk space usage trends and potential bottlenecks. This will enable us to take preventive actions and allocate additional resources as needed.

  • Optimized Data Management: Our team has conducted a thorough cleanup of the database, removing redundant and obsolete data. We will optimize this to clean up data on a regular basis.

Thanks for your patience.

Best regards, Boltrics


We've fixed the core issue, and are waiting for things to recover.


Some people are experiencing problems with our service right now. We're so sorry about that. Please standby for further updates, and we'll be in touch as soon as we know more.

It looks like our customers that are using the (old) web portal with link: is down. We are investigating the issue as we speak.

Began at:

Affected components
  • Other
    • Web portal