Issue with copy PROD to RAPP

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Recovering

Update: The issue with the copy from the production environment (PROD) to the RAPP environment appears to be resolved.

Next Steps: We have already redeployed all RAPP environments that were not successfully processed earlier today. Please expect your environment to come online within the next 30 minutes.

If for any reason your environment is still not operational after this time, please contact our support team for assistance.

Thank you for your patience while we worked to resolve this matter.

Investigating

The scheduled copy from the production environment (PROD) to the RAPP environment did not run successfully last night for Microsoft Cloud customers. As a result, no RAPP environments are currently available. A manual copy attempt also failed to resolve the issue.

Action: The issue has been reported to Microsoft, and we are working with them to find a solution.

Next Update: We will provide an update as soon as the issue is resolved or when new information becomes available.

Thank you for your patience and understanding.

Began at:

Affected components
  • Environments
    • Microsoft Cloud