Investigating Microsoft Cloud - Login Issues and Session Interruptions (customers on V23)


We've now resolved the incident. Thanks for your patience.


Good news! We have successfully addressed the core issue causing disruptions. However, to fully resolve the situation, we need to release a hot-fix for the app 3PL Dynamics. If you are currently experiencing problems, please reach out to our support to plan a release of 3PL Dynamics.

For those unaffected, rest assured that we will implement the fix tonight to prevent any recurrence (for customers on V23). Thank you for your ongoing patience and cooperation as we work towards a comprehensive solution


Some users are currently experiencing issues with our service. We sincerely apologize for any inconvenience caused. We are actively investigating login problems and session interruptions in collaboration with Microsoft. Please standby for further updates. Thank you for your patience and understanding.

Began at:

Affected components
  • Environments
    • Microsoft Cloud