Phone System - Unable to answer anonymous phone calls

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

Our Telecom provider confirmed the issue. Their engineers are investigating the case.

Investigating

Anonymous calls get stuck in the queue and we are unable to answer them, this issue has been reported to our Telecom provider. As a workaround, please call us from a number that allows sending a caller ID.

Began at:

Affected components
  • Support Services