Customs messages are temporarily not received/processed via Data Integration

Resolved
Resolved

The issue has been resolved, and all communication with Customs has been fully restored.

We will update this ticket with the root cause as soon as the analysis has been completed. Thanks for your patience.

Investigating

We have not yet been able to resolve the incident permanently. As a result, incoming messages are currently not being processed. We are actively investigating the issue.

We will provide another update as soon as more information becomes available.

Resolved

The issue has been resolved, and all communication with Customs has been fully restored.

We will update this ticket with the root cause as soon as the analysis has been completed.

Updated

The issue has been resolved, and all communication with Customs has been fully restored.

We will update this ticket with the root cause as soon as the analysis has been completed.

Investigating

An issue is affecting incomming customs message flows through Boltrics Data Integration. Our team is investigating the issue. We will provide an update as soon as more information becomes available.

Began at:

Affected components
  • Integrations
    • Datahub Servers (NL/BE/UK/AUS/US)
    • EDI
    • Customs