Investigating issues with degraded performance in some environments


Final feedback from Microsoft:

In December, we experienced a performance regression due to a limit we hit in one of our Azure key vaults. We have made some configuration changes to mitigate this in the short-term and have also made code changes to address the root cause. These changes have not been fully rolled out yet. We assure you that your customer should not expect this problem to happen again.


The issue is now resolved. Thanks for your patience.


The core issue lies within the webservice calls to Business Central, affecting scanners, EDI and other webservice connections. Microsoft is actively looking into the problem and will try to solve it as soon as possible. We appreciate your understanding and patience.


Microsoft engineers, along with our team, are actively investigating and working on a resolution. We apologize for any inconvenience and appreciate your patience. Stand by for further updates.


We're currently having issues affecting scanner speed and Business Central. We apologize for any inconvenience. Stand by for updates. Thank you for your patience.

Began at:

Affected components
  • Environments
    • Microsoft Cloud