DataHub 1 – Message Processing Issue

Resolved
Resolved

The issue affecting the processing of incoming and outgoing messages has been resolved.

All messages are now being received and processed correctly. Messages that were not processed during the incident have been successfully restarted and completed.

If you believe any messages are still missing or have not been processed, please contact our Support team for assistance.

Root Cause The incident was caused by an issue in the processing of XSLT 3.0 transformations.

Resolution & Mitigation The underlying issue has been resolved, and all affected message flows have been restarted to ensure normal message processing has resumed.

Updated

Our team continues to work on implementing the solution for the issue affecting the DataHub 1 platform.

Some incoming and outgoing messages may still not be processed as expected while we complete the implementation. We appreciate your patience and will provide another update as soon as more information becomes available.

Identified

We are currently investigating an issue affecting the DataHub 1 platform. As a result, some incoming and outgoing messages may not be processed as expected.

Our team has identified the cause of the issue and is actively working to restore normal message processing as quickly as possible.

We will provide another update as soon as more information becomes available.

Began at:

Affected components
  • Integrations
    • Datahub Servers (NL/BE/UK/AUS/US)